Mediation the way to go?

I recently received my international accreditation as a mediator and this morning went to a morning get together to refresh skills and get news on the status of mediation in the country.

So many mediators have a legal background but it was refreshing to see more of a diverse background from those who made the time to attend. I was reminded again of the benefits of mediating, something South African companies don't really consider unless it is for labour issues.

Mediation can be very successfully used when there is serious disagreement in the workplace that is undermining the progression of a project or just getting in the way of reasonable work relations. Mediation is voluntary and confidential. The mediator facilitates a conversation in a safe environment with the view to the participants reaching an agreement. It is a simple and effective route to dispute resolution. I think it should be used more often.

If you have a situation that you think could be addressed with mediation give me a call.